Getting Around Sandakan
Sandakan is a compact city on Sabah's east coast, and most visitors find that the city centre near the jetty is small enough to explore on foot. Beyond the centre, the city sprawls out to the west and north toward the airport, so for longer trips you'll want to rely on taxis, ride-hailing, local buses and minivans, or boats. There is no metro, tram, or rail system in Sandakan, so plan around road and water transport instead.
Rail, Metro and Tram
Sandakan has no rail, metro, or tram network. Getting around the city and its surroundings is done by road or by boat, and there is no hop-on-hop-off service either. Organised tours typically use private mini-buses or vans.
Buses and Minivans
Local buses and minivans — often called "bas mini" or simply "vans" — are the main form of public transport. They are privately operated, run on fixed routes, and connect the city centre with suburbs and residential areas. Fares are paid in cash to the driver or conductor, so carry small notes in Malaysian Ringgit.
- Services generally run from early morning until around 6–7 PM, though hours vary.
- There are no fixed timetables or clearly marked stops, and most vehicles depart only once they are full, so frequency varies through the day and vehicles can get crowded.
- The Central Market area and the city centre act as informal hubs, and buses also pick up along main roads. There is no online booking.
- Routes reach places such as the airport, Sepilok Junction, Buli Sim Sim, Bandar Indah, Sibuga Jaya, and Batu Sapi. Note that the Sepilok route stops some distance from the orangutan centre, so you'll need a Grab or taxi for the final stretch.
- Buses are generally not air-conditioned, and a little basic Malay or simple English is useful.
- Routes and departure points can change without notice, so it's worth asking hotel staff or locals for current information.
- Public vans are not wheelchair accessible.
For longer journeys into Sandakan, express buses arrive at one of the express bus terminals, which sit a short taxi ride from downtown. Express services connect the city with Kota Kinabalu and Semporna, among other places. Some Kota Kinabalu–Sandakan services will pick up passengers at Kinabalu Park HQ if you buy a full-fare ticket in advance, and they pass the junction to the Sepilok Orangutan Rehabilitation Centre, where you can ask to be dropped off.
Taxis
Taxis are widely available near hotels, shopping areas, the airport, the bus terminal, and the city centre. They are generally on the road from early morning to late evening, with limited availability at night.
- Most taxis operate without meters, so you must negotiate the fare before departure. Cash in Malaysian Ringgit is standard.
- You can hail one on the street, pick one up at a stand, book through your hotel, or arrange one via a tour operator.
- Airport taxis wait outside arrivals; it's worth confirming an estimated fare at the airport information counter or with your accommodation beforehand.
- Some drivers act as informal guides. Carry small notes and keep your hotel address written down, as drivers may have limited English.
- Taxis are a convenient way to reach outlying sights such as Sepilok or the War Memorial, and drivers often offer wait-and-return arrangements for these trips.
Ride-Hailing
Grab is the dominant ride-hailing app in Sandakan and is a good alternative to negotiating taxi fares, since the price is fixed and shown before you confirm the booking.
- Download the app and set up payment before you arrive. You can pay via GrabPay, debit or credit card, or cash, depending on the driver's preference — cash works without linking a card.
- Grab operates around the clock, but there are fewer cars late at night, and availability is limited in rural areas such as Sepilok and Labuk Bay.
- It serves the city centre, the airport, and attractions including Agnes Keith House, Sandakan Memorial Park, the Rainforest Discovery Centre, and the Sepilok Orangutan Rehabilitation Centre.
- There are designated pick-up points at the airport and bus terminal.
- From remote attractions, book your return trip early, as cars may be scarce.
Boats and Water Taxis
Boats serve specific destinations rather than acting as general city transport. The main departure points are Sandakan Central Jetty, near Harbour Square, and Sandakan Yacht Club Jetty, both close to the city centre. Services generally run from around 7 AM to 5 PM, with most tours departing in the morning. Cash is preferred, though some operators accept online payment, and advance booking is recommended.
- Options include public passenger boats (affordable and local-style), chartered speedboats (private hire, good for groups), and organised tour boats that bundle in transfers, guides, and permits.
- Popular destinations include Turtle Islands Park, Berhala Island, Pulau Libaran, and the Kinabatangan River via Sukau Jetty. Some of these require park permits and are usually arranged through tour operators.
- There is a water taxi from Buli Sim Sim to Pulau Berhala, and short local boat rides connect the waterfront to the Kampung Buli Sim Sim water village.
- For individual explorations of the islands within Sandakan Bay, it is highly recommended to book local boats only via tour agencies or experienced guides.
Walking
Sandakan is a small town, and the city centre and waterfront around Harbour Square are easy and pleasant to walk. A walking trail covers all the main sites, and the Sandakan Heritage Trail takes in spots such as Agnes Keith House and St. Michael's Church — self-guided walks are feasible with a map.
Beyond the centre, the city sprawls, so walking is less practical for reaching the airport or outlying attractions. There is limited dedicated bicycle infrastructure and cycling on main roads is difficult; safer leisure cycling is found in parks such as the Rainforest Discovery Centre or in quiet suburbs. Accessibility infrastructure is limited, so travellers with mobility needs are best served by pre-arranged private transfers.
Renting a Car
Because the city spreads out, renting a car is one option for getting around independently. You'll need a national driving licence plus an International Driving Permit. Multinational and local rental companies operate at the airport and in the city, and pre-booking is recommended in peak season. Driving is on the left; main roads are generally well maintained, but rural roads may be unpaved or poorly maintained, so a GPS is useful. Avoid long-distance night driving due to poor lighting, and watch for potholes and wildlife such as monkeys and wild pigs crossing rural roads. Motorcycle and scooter rentals are uncommon and not recommended for inexperienced riders.
Getting from the Airport into the City
Sandakan Airport sits outside the city centre, and there are several ways to reach town:
- Taxi: Airport taxis wait outside arrivals. Fares are negotiated, so confirm an estimated fare at the airport information counter or with your accommodation beforehand.
- Grab: Ride-hailing is available at the airport, with designated pick-up points and a fixed fare shown before you book.
- Local bus: A local bus route runs from town along Airport Road to the airport terminal, but the service is limited and infrequent.
- Car rental: Rental desks operate at the airport if you'd prefer to drive yourself.
Whichever option you choose, keep some small Malaysian Ringgit notes handy, as cash is standard for taxis and buses.