Public transport in Shenzhen

Shenzhen, China

By the Travel Wiki editorial team

Overview

The Shenzhen Metro (深圳地铁) is the rapid transit system serving Shenzhen in Guangdong Province, China. As a visitor, you can travel across the city using a network of 17 lines operating 642 kilometres of track with 432 stations. Despite opening as recently as 28 December 2004, it is the 5th longest metro system in the world. To ride the metro end to end, you purchase a ticket or card at a station, pass through security screening, tap or insert your ticket at the entry gate, board your train, and tap or insert your ticket again at the exit gate at your destination. Announcements are made in Mandarin, Cantonese, and English.

The network

The Shenzhen Metro operates 17 lines connecting neighbourhoods across the city and reaching key border crossings. Several lines provide access to Hong Kong via MTR connections.

Tickets & fares

The Shenzhen Metro uses a distance-based fare system. Fares start at approximately ¥2 for short journeys of up to 2.5 miles (4 km). Each additional 2.5 miles costs ¥1; for journeys of 7.5–15 miles (12–24 km), you pay approximately ¥1 per 4 miles (6 km), and beyond 15 miles, approximately ¥1 per 5 miles (8 km). Fares are approximate and subject to change.

Single-journey tickets are plastic RFID tokens (green or yellow in colour) that you purchase at vending machines located in stations. The machines accept coins of ¥0.5–¥1 and notes of ¥5–¥10, and allow you to purchase a maximum of 8 tickets per transaction. You insert the token into the gate to enter and exit.

Shenzhen Tong Pass is a reloadable smartcard, similar to Hong Kong's Octopus card. It offers a 5% discount on fares. You can purchase the card at Customer Service Centers in all stations for a ¥20 deposit plus an initial top-up (you tap the card at the reader when entering and exiting). The card is rechargeable at value machines in stations, which accept notes of ¥50–¥100 and require a minimum recharge of ¥50. Cards can be returned and refunded at Laojie, Yantian, and Longgang stations. The Shenzhen Tong card is also valid on buses and taxis across the city.

Mobile payment is accepted at many stations via Alipay or WeChat Pay QR codes, and UnionPay cards can be tapped at gates.

Discounts and free travel: Children under 1.2 m in height travel free (one child per adult; additional children pay full fare). Children between 1.2 m and 1.5 m receive a 50% discount. Seniors aged 65 and above travel free, as do people with disabilities.

From the airport

Shenzhen Bao'an International Airport is the main airport serving the city. Metro Line 11 (the Airport Express) connects the airport directly to downtown Shenzhen in approximately 30 minutes, with trains running from 06:17 to 00:18. The standard fare is approximately ¥10, though a "business class" car is available at three times the price.

Alternative transport options from the airport include buses to various points within Shenzhen (running 06:15–24:00), taxis to central Futian (approximately ¥100) or Luohu (approximately ¥150, including tolls, running 24 hours), and e-hailing services like Didi Chuxing from a designated pickup area. Airport shuttle buses (¥20) operate on set schedules to downtown Shenzhen. Coaches serve destinations including Dongguan, Guangzhou, Zhuhai, and Hong Kong and Macau. A ferry service operates from Fuyong Ferry Terminal to Hong Kong, Macau, Zhongshan, and Zhuhai, with a free shuttle bus connecting the terminal to the airport. Conventional rail service also connects to towns in Dongguan and Guangzhou.

Etiquette & customs

Official links

Survival terms

Download a navigation app such as Amap or Baidu Maps before you travel, as these provide real-time metro route planning and service information within Shenzhen.

Sources

  1. Shenzhen Metro
  2. Wikivoyage: Shenzhen
  3. Metro Lines, Map, Ticket Fare - Shenzhen - Travel China Guide
  4. How to Use Shenzhen Metro: Maps, Hours, Fares & Tips - Trip.com
  5. Getting around - EyeShenzhen

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